Medical Office Assistant
Salary: $ 25.54-27.22
Type: Permanent, Full-time
Location: 347 Eagle Ave, Gaw Tlagee (Old Massett)
Description
The Medical Office Assistant (MOA) provides essential administrative and clinical support within the primary care team at Niislaa Naay Healing House Society. The MOA plays a critical role in ensuring smooth day-to-day operations, fostering a welcoming environment for clients, and upholding culturally safe and trauma-informed practices. The MOA Reports to the Health Director.
Key Duties & Responsibilities
Continuously develops knowledge and application of cultural safety and humility in healthcare settings.
Acts as the first point of contact for clients, providing a welcoming and safe environment.
Manages the physician and nurse practitioner appointment scheduling to ensure effective clinic operations.
Engages with rural and remote Indigenous communities with sensitivity to the barriers in accessing healthcare services. Builds relationships and fosters trust with clients and staff to support a patient-centered approach to care.
Provides administrative and reception support within the primary care team, including registering clients, data entry, report compilation, recordkeeping and timely communication of medical reports and chart notes.
Reviews encounter coding and conducts necessary reconciliations.
Supports general office management, including ordering supplies and maintaining an organized work environment.
Upholds confidentiality and professional conduct in all interactions.
Knowledge, Skills, and Abilities
Medical Office Assistant Certificate from an accredited institution is an asset.
2-5 years of experience in a medical office setting, including experience with encounter coding, EMRs, scheduling, and billing practices.
Proficiency with EMR systems, Microsoft Suite (Word, Excel, Outlook), and virtual platforms.
Working knowledge of MSP Billing Practices, medical terminology, and healthcare regulations.
Strong organizational, problem-solving, and decision-making skills.
Understanding of First Nations health governance and Indigenous perspectives on wellness.
Experience working with First Nations is an asset.
Works effectively with various healthcare providers and community partners.
Strong interpersonal skills to engage with clients in a supportive manner.
Current valid BC Driver’s License is required.
Satisfactory Criminal Record Check
How to Apply
Please submit cover letter and resume to hr@haidahealth.ca, PO Box 176, Gaw Tlaagee, BC V0T1M0
Please note that only those selected for an interview will be contacted.
The deadline for internal applications will be 4:00pm April 25, 2025